Business address
Calle Mauricio Legendre 45, 28046 Madrid
Identification of the owner
The owner of the website https://www.latitudebracelets.com is Latitude Bracelets S.L. (hereinafter Latitude Bracelets), CIF B01903640.
Acceptance of these general terms and conditions
Access or use of this website implies acceptance of these general conditions, as well as any additions or modifications that we may make in the future. We understand that our customers are responsible for reading the general conditions of use in force at any given time.
The conditions of use of this website are indefinite. We reserve the right to modify their content at any time without prior notice.
Conditions of use of the website
You undertake to use this website and its contents in a correct and lawful manner in accordance with current legislation, good faith and generally accepted uses. You also undertake not to carry out any actions that may damage or render the website unusable, overload it or prevent other users from using it.
It is specifically forbidden to infringe the rights of Latitude Bracelets or its legitimate owners over the contents of our website, as well as the reproduction, distribution or modification of the website or its contents and its use for commercial or advertising purposes without our prior authorisation.
Intellectual and industrial property rights
Latitude Bracelets is the owner of the intellectual and industrial property rights of this website and all the contents included in it. The design of the website, the photographs, videos, logo, brand name, information and contents included as well as the design of the products sold here are protected by Spanish legislation on intellectual and industrial property rights in our favour.
Therefore, the total or partial reproduction of this website, the use of its contents for commercial or illicit purposes, as well as its computer processing, public communication, distribution, diffusion, modification, transformation or compilation without our prior authorisation is prohibited. You may only use the material on this website for your own personal and private use.
In the case of hyperlinks from external sites that lead to any of the pages of latitudebracelets.com, the total or partial reproduction of the contents that are part of the web, or the inclusion of false, incorrect or inaccurate information about the contents or products Latitude Bracelets, as well as the use of "linking" techniques that lead the user to confusion or take undue advantage of the reputation or contents of Latitude Bracelets is not allowed.
We will ensure compliance with these conditions as well as the proper use of the contents included on the website, exercising all civil and criminal actions that apply in case of infringement or breach of these conditions by any person.
Liability of Latitude Bracelets
We shall not be liable for any damages of any kind that may be caused by:
* The use of the products or content included on the website by third parties, especially illicit, negligent, fraudulent or contrary to these general conditions, good faith, generally accepted uses and public order, being the sole responsibility of the user who purchases or accesses them.
* The use of an outdated or defective version of the browser, interruptions in the connection that occur during the transmission of data, computer viruses, breakdowns or disconnections in the operation of the telematic system, blockages caused by deficiencies or overloading of telephone lines, as well as damage caused by third parties through unauthorised interference.
* The quality of information or the privacy conditions offered by external web pages to which links are provided from this website because they are considered to be of interest to users.
In the event of any illegitimate or suspicious use of the contents of the website, we reserve the right to interrupt or deny, at any time and without prior notice, access to the website and its services to the user who is the author of the illegitimate or suspicious use.
We undertake to implement all necessary measures to try to guarantee our visitors the absence of viruses, worms, Trojan horses and similar elements on our website. However, these measures are not infallible and we cannot guarantee the absence of such harmful elements. Consequently, we shall not be liable for any damage that they may cause to our visitors.
We have also signed all the necessary contracts for the continuity of the website and we will make our best efforts to ensure that it does not suffer interruptions, but we cannot guarantee the absence of technological failures, nor the permanent availability of the website and the services contained therein and, consequently, we do not assume any liability for damages that may be generated by the lack of availability and access failures caused by disconnections, breakdowns, overloads or network failures not attributable to Latitude Bracelets.
Responsibility of the user
Your commitment is to use the services of the website in accordance with the terms expressed in this Legal Notice, being responsible for not using this website or the contents included in it to carry out activities contrary to law, morality, public order and, in general, the conditions set out in this legal notice. Your opinions and activities on latitudebracelets.com are your sole responsibility, and we cannot be held liable for any damages arising from these actions. Please do not do anything for which you think you could be prosecuted.
As a user you agree not to use the website for the provision of services, advertising or commercial exploitation.
All information you provide must be truthful. You must guarantee the authenticity of all data you provide as a result of filling in the forms necessary for registration and access to certain services. In any case you will be solely responsible for any false or inaccurate statements you make and the damages caused to Latitude Bracelets or third parties for the information you provide.
Anyone who sends communications to this website or its owners will be responsible for the content of these, also with regard to their truthfulness and accuracy, Latitude Bracelets not being responsible, therefore, for the information and content entered by third parties. Nevertheless, and in compliance with the provisions of art. 11 and 16 of Law 34/2002, of Services of the Information Society and Electronic Commerce, Latitude Bracelets is at the disposal of all users, authorities and security forces to actively collaborate in the removal or blocking of all content that could affect or contravene national or international legislation, the rights of third parties or morality and public order. In the event that you consider that there is any content on the website that could be susceptible to this classification, please notify us immediately.
Privacy policy and personal data
Any information we have about you, obtained through your registration to our newsletters or through the purchase of products, will be incorporated into a file owned by Latitude Bracelets in order to give you a correct provision in terms of products purchased, statistical studies to design improvements in services and products we offer, as well as to keep you informed of news, products and services related to our website.
You may at any time exercise your right to rectify, cancel or oppose the processing of your personal data by sending us an email to hello@latitudebracelets.com.
We undertake to adopt all the technical, organisational and security measures that guarantee the basic objectives in terms of confidentiality, integrity and availability of the information of your personal data to avoid its alteration, loss, unauthorised processing or access, in accordance with the provisions of current legislation on personal data protection and other applicable legislation.
Whenever it is necessary to enter personal data, we will assume that you guarantee that you are over 14 years of age and that you will provide truthful and lawful information, and we reserve the right to exclude you from our services in the event that you provide false data.
It is absolutely forbidden to use the website and your personal data and that of our other users to send advertising or commercial communications, to send messages for advertising purposes or to collect data for the same purpose. Spamming, fraud and abuse are punishable by law and, if they occur, we will refer them to the appropriate authorities.
Credit card information
To ensure maximum security of your data, we will not store any of the credit or debit card details you use to pay for a product. At the time of order processing, the card details will be transmitted in a totally secure and encrypted form to the payment gateway we work with, which will carry out the transaction with the bank in compliance with the most advanced requirements in terms of security in commercial transactions over the Internet.
Cookies
Cookies are small files that are stored on your computer to facilitate the proper functioning of the website and the purchasing process. Cookies that are automatically installed on your computer do not provide us with information about you or any other personal data; nor can they read data from your computer or from cookies from other websites that are also installed on your computer. If you wish, you can set your browser to notify you on screen when a cookie is about to be installed, or even not to receive any cookies, which will not prevent you from accessing the information contained on latitudebracelets.com. In the event that you modify your cookie settings, we will not be responsible for any problems or errors in the operation of the website and the purchasing process that may result from changing your cookie settings. To change the configuration of cookies you should consult the documentation of the browser you use and follow its instructions.
Terms and conditions of sale
The terms and conditions of sale establish a legally binding agreement between you and us, protecting your rights as a customer and ours as a company. It is in your best interest to read these conditions before making any payment.
Order at
Placing an order on latitudebracelets.com implies acceptance of prices, product descriptions and general conditions of sale. Your commitment is to provide truthful and valid data such as your email address, postal address and other data necessary to correctly process your order and to be able to contact you if necessary. Otherwise, we will not be able to process your order correctly. By placing an order with latitudebracelets.com you also warrant that you are fully authorised to use the debit or credit card you provide to make payment. We may need to contact you to verify any of the information you have provided.
Order confirmation and invoice
Once you have placed your order and confirmed payment, we will send you a confirmation of your purchase by email, in which you will find an order receipt attached. If you don't find it in your inbox, remember to check your spam folder or, if you use gmail and it appears in the "promotions" tab, you can drag it to the "main" tab to make it easier for you to access the information we send you.
If you would like to request an invoice, you should let us know by sending an email to hello@latitudebracelets.com, including your order number so that we can easily locate it and issue the corresponding invoice.
Changes to contact or delivery details
If you detect an error in the contact or delivery details you have given us, you can let us know so that we can change them by sending us an email to hello@latitudebracelets.com.
Availability
Currently the items offered through our website are available for delivery in Spain. We will be expanding this range of delivery locations in the near future. Orders will be subject to the availability of the product: if there are any difficulties in terms of supply or if there are no items in stock, we will let you know when it will be available again, as well as the possibility of purchasing a product with similar characteristics and of the same or higher value. If you do not wish to order a replacement product or wait until we receive new stock of the ordered product, we will reimburse you the total amount paid.
Delivery
Our commitment is to deliver the products in perfect condition to the delivery address you have provided during the purchase process. We will provide you with information at all times so that you can track your order and the time of delivery. If you wish to consult all the details about prices, delivery processes and payments, you can do so in our "shipping and returns" section.
Withdrawal and modification of products
We reserve the right to withdraw any of our products from our website at any time, as well as to remove or modify materials or contents of the same, for any reason whatsoever, without prior notice.lslksCalle de las Eras, 20 CP:28412 Moralzarzal, Madrid
Product prices
The prices of each product will be published at all times on our website. This price will include VAT. The price of shipping costs will be indicated at the final stage of the purchase process, when selecting the country or location of delivery. The price must be paid in full at the time of purchase.
Although we reserve the right to change the price of the products for sale on latitudebracelets.com, the price we charge or refund you will be the price that was published on the product page at the time of purchase.
Payment
Payment for orders may be made by the following methods: Visa or Mastercard debit or credit card, and Paypal.
We reserve the right to modify, add or remove payment methods, without the user being able to make claims for this reason. If you want to buy and cannot find a payment method that suits your interests, please send us an email to hello@latitudebracelets.com so that we can study a way to make the payment.
The charge to the card is made in real time through our payment gateway, once the veracity of the data has been checked by the corresponding financial institution. We will not be held responsible in the event that the issuer of your credit or debit card does not authorise the payment, nor will we be held responsible for possible computer failures caused by financial institutions or their payment platforms.
We also reserve the right to take any action we deem appropriate, including cancelling the order, charging any additional fees or blocking any user. In case of suspicious or fraudulent activity.
Delivery times, prices and conditions
You can consult the information relating to all these processes in our "shipping and returns" section.
Cancellations, exchanges and returns
We process orders very quickly but we will do our best to accommodate any changes you need to make. For any changes or cancellations to your order please email us at hello@latitudebracelets.com
You can consult the information regarding all these processes in our "shipping and returns" section.
Guarantee of the products purchased
When you purchase any product on latitudebracelets.com you will have a period of 30 days from the time we deliver the product to return it without giving any explanation. On the other hand, in addition to the 30 days to return the product and in accordance with Royal Legislative Decree 1/2007 of 16 November, which approves the revised text of the General Law for the Defence of Consumers and Users, we will respond to manufacturing defects that appear within a period of two years from the delivery of the order.
In the event of any defect, you must inform us as soon as possible after observing the anomaly, informing us in an email to hello@latitudebracelets.com of your order number and the problem observed. Our warranty covers manufacturing defects. Defects or deterioration caused by external factors (accidents, wear and tear, misuse, improper handling of the product), as well as products whose original form has been manipulated, altered or repaired by the customer or by third parties not authorised by us, are therefore excluded. You can consult the conditions and return procedure in our section "shipping and returns".
Written communication and notifications
Although applicable law generally requires that some of our communications with you be in writing, your use of latitudebracelets.com implies your acceptance that most of our communications with you will take place via email: any relevant information or notification that we need to communicate to you will be sent to the email address you have provided to us, fulfilling the same requirements as if it were in writing on paper. In any case, we reserve the right to send you information or communications to the postal address you provided when placing the order. For your part, you can ask us for any information, ask us any questions or send us your comments, suggestions or incidents by sending an email to hello@latitudebracelets.com. We try to respond to all emails we receive within approximately 24 - 48 hours.
Invalidity or ineffectiveness of clauses
If any clause contained herein is declared totally or partially null and void, it will only affect that provision. The rest of the conditions will remain in force.